SupportAgent learns from your previous replies and help docs to automatically draft responses.
No Credit Card Required
Powered by GPT-4, OpenAI's most advanced AI model, SupportAgent quickly and accurately drafts a reply.
Get a head start on your support conversations
Automatically generate draft replies as soon as you receive a new message.
"I am impressed by the service 😍 It works like magic.”
Instant answers from multiple sources
SupportAgent learns from every new conversation or help article to improve its replies.
Multiple products?
No problem
If you use tags to categorize your products in your mailbox, we've got you covered. SupportAgent can filter by tags to ensure that the right answers are given to the right customers.
Plans for teams of all sizes
Get the first 20 drafts on us! After that, you’ll be billed directly by Help Scout.
$29 /month
Try for Free$99 /month
Try for Free$349 /month
Try for Free
Startup
|
Business
|
Enterprise
|
|
---|---|---|---|
Price |
$29
/month
Try for Free
|
$99
/month
Try for Free
|
$349
/month
Try for Free
|
Features | |||
Included AI-generated drafts Number of draft replies that SupportAgent can generate each month. |
100
|
500
|
2,000
|
Intelligent no-reply Smart feature to only create replies to tickets that need assistance. |
Included in Startup | Included in Business | Included in Enterprise |
Filters Choose which tickets should receive a draft reply. |
Included in Startup | Included in Business | Included in Enterprise |
Tag segmentation Only use historical tickets with similar tags as the ticket to which the AI is responding. |
Not included in Startup | Included in Business | Included in Enterprise |
Price per additional draft |
-
Not included in Startup
|
-
Not included in Business
|
$0.15
|
Knowledge Sources | |||
Historical replies Number of past replies used to generate drafts. |
1,000 latest replies
|
5,000 latest replies
|
20,000 latest replies
|
Help docs Include help center articles in searches for relevant information. |
Not included in Startup | Included in Business | Included in Enterprise |
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by and we’ll get back to you as soon as we can.